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Thank you for your interest in this Privacy Policy. This Privacy Policy explains which Personal Data we collect from you via our website at www.latdex.com and NFT Marketplace at https://app.latdex.com, what we use it for, when we delete it and how your data is protected. In addition, we will inform you of the respective legal basis that allows us to process your data. Finally, we will also tell you about your rights in connection with the processing of your data.
Personal Data is information that makes it possible to identify a natural person. This includes in particular, your name, date of birth, address, telephone number, e-mail address, but also your IP address. Anonymous data exists if no personal reference to the user can be made.
"Processing" means and covers virtually any handling of data.
We will only use your Personal Data in accordance with the applicable data protection
laws, in particular Uruguay's Law No. 18.331, Decree No. 414/009, and Decree No. 64/020
(collectively the “Acts”) and the EU's General Data Protection Regulation (“GDPR”), and
of course only as described in this Privacy Policy.
Further and under consideration of the European Commission`s adequacy decision, no
conflict between the Acts and the GDPR should arise pursuing a uniform approach.
However, should ambiguity occur the most stringent provision is chosen to ensure the
most comprehensive approach when it comes to protecting your personal data.
The responsible party within the meaning of the Acts and the GDPR is LatDex of
Montevideo, Uruguay (“LatDex”, “we”, “us”, “our”).
If you have any questions about this policy or our data protection practices, please
contact us using support@latdex.com.
All Personal Data that we obtain from you will only be processed for the purposes described in more detail below. In particular, we collect Personal Data only if:
In certain cases, it is necessary to transmit the processed Personal Data in the course of data processing. In this respect, there are different recipient bodies and categories of recipients.
If necessary, we transfer your Personal Data within LatDex. Of course, we comply with the associated legal framework and ensure that your data is processed properly. Access to your Personal Data is only granted to authorized employees who need access to the data due to their job, e.g., to fulfill your order or to contact you in case of queries.
Personal Data is transferred to our service providers in the following instances:
We may transfer your Personal Data to other companies as necessary for the purposes described in this Privacy Policy. In order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organizational measures to protect the Personal Data we transfer.
In order to protect the data stored with us in the best possible way against accidental
or intentional manipulation, loss, destruction or access by unauthorized persons, we use
appropriate technical and organizational security measures. The security levels are
continuously reviewed in cooperation with security experts and adapted to new security
standards.
Nevertheless, internet-based data transmissions can always have security gaps, so that
absolute protection cannot be guaranteed. And databases or data sets that include
Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming
aware of a data breach, we will notify all affected individuals whose Personal Data may
have been compromised as expeditiously as possible after which the breach was
discovered.
Under the Acts and the GDPR, you can exercise the following rights: The right to access; The right to rectification; The right to erasure; The right to restrict processing; The right to object to processing; The right to data portability;
If you believe that the information we hold about you is inaccurate or request its rectification, deletion, or object to its processing, please do so by contacting us.
In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.
You have the right to lodge a complaint about our processing of Personal Data with a supervisory authority responsible for data protection. The Uruguayan data protection authority ('URCDP') is the relevant authority in Uruguay. The DPC is located at Liniers 1324, 4th floor, Montevideo – Uruguay and their website can be found at www.gub.uy. We would, however, appreciate the chance to deal with your concerns before you approach the URCDP or any other supervisory authority.
When you access our website, some access data is recorded automatically and stored in a log file on our website's server. This means if you browse and simply have a look at our website, we process i) the IP address of your computer, ii) the date and time of your access, iii) the name and URL of the accessed file, iv) the browser used, v) the amount of bytes transferred, vi) the status of the page request, vii) the session ID and viii) the referrer URL. The legal basis for processing is our legitimate interest.
We use so-called cookies on our website. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. For further information on the Cookies we use, please refer to our Cookie Policy.
We have integrated Google Fonts by Google LLC. To enable the display of fonts, a connection to Google’s server is established when our website is accessed. This enables Google to determine which website sent the request and to which IP address the display of the font is to be transmitted. The integration is based on our legitimate interest.
If you contact us, we process the following data from you for the purpose of processing and handling your enquiry: Name, contact details -if provided by you- and your message. The legal basis of the data processing is our obligation to fulfill the contract and/or to fulfill our pre-contractual obligations in accordance and/or our legitimate interest in processing your inquiry.
For optimal customer support, we use first name, last name, e-mail address, and the data related to your contract with us. This data processing is based on our legitimate interest in providing our customer service.
We may need to collect information to verify your account or identity, such as your phone number, email address or information relating to your identity. This data processing is based on our legitimate interest and our legal obligations.
We process your first name, last name, e-mail address, and the data related to your contract with us to handle the contractual relationship between you and us. The legal basis for the data processing is the fulfillment of our contractual obligations and, in individual cases, the fulfillment of our legal obligations.
To make a purchase, you may need to connect a valid wallet account (MetaMask). We would like to point out that we are not responsible for any processing of personal data when connecting your crypto wallet.
It is also possible for you to register for an account. For this purpose, you can connect a valid wallet account which will enable you to log in more easily without having to enter your data again when you make a future purchase or to access your order history. We will hold your data for further orders as long as you have your account with us.
For business reasons, we analyze the data we have on business transactions, contracts, enquiries, browsing behavior etc. The analyses serve us alone and are not disclosed externally and processed using anonymous analyses with summarized and or anonymized values. For this purpose we use Google Analytics and you can find more information about both in our Cookie Policy. The legal basis is our legitimate interest and your consent.
We are present on social media on the basis of our legitimate interest (currently Facebook, Instagram and X (formerly Twitter)). If you contact or connect with us via social media, we and the relevant social media platform are jointly responsible for the processing of your data and enter into a so-called joint controller agreement. The Personal Data collected when contacting us is to handle your request and the bases are both your consent and our legitimate interest.
In addition, your data may be processed for market research and advertising purposes. For example, usage profiles can be created from your usage behavior and the resulting interests. This allows, for example, advertisements to be placed within and outside the platforms that presumably correspond to your interests. You can find more information about our advertising on social media in our Cookie Policy. The legal basis is our legitimate interest.
When you visit our social media profiles, we, as the operator of the profile, process your actions and interactions with our profile (e.g., the content of your messages, enquiries, posts or comments that you send to us or leave on our profile or when you like or share our posts) as well as your publicly viewable profile data (e.g., your name and profile picture). Which Personal Data from your profile is publicly viewable depends on your profile settings, which you can adjust yourself in the settings of your social media account. The legal basis is our legitimate interest and your consent.
Insofar as you have also given us your consent to process your Personal Data for
marketing and advertising purposes, we are entitled to contact you for these purposes
via the communication channels you have given your consent to.
You may give us your consent in a number of ways including by selecting a box on a form
where we seek your permission, or sometimes your consent is implied from your
interactions or contractual relationship. Where your consent is implied, it is on the
basis that you would have a reasonable expectation of receiving a marketing
communication based on your interactions or contractual relationship with us.
Our Marketing generally takes the form of e-mail but may also include other less
traditional or emerging channels. These forms of contact will be managed by us, or by
our contracted service providers. Every directly addressed marketing sent by us or on
our behalf will include a means by which you may unsubscribe or opt out.
We would like to show you interesting advertising outside of our website and use various
third-party tools and cookies for this purpose. These collect and process information
about your activities on our website - for example, which products you are interested in
or which pages you visit. By knowing what you are looking for and how you use our
website, we can adapt our advertising to your needs. And thus increase the likelihood
that you will also be shown suitable and interesting advertising outside our website.
We also analyze this data to evaluate the relevance of the advertisements and to
optimize the advertisements for you. Through the tools, your browser regularly
establishes a connection to the server of the tool provider when you visit our website.
For some tools, we have no direct influence on what data is processed by the providers.
The following Personal Data may be processed by third-party providers i) HTTP header
information (e.g., IP address, web browser, website URL, date and time); ii) measuring
pixel-specific data (e.g., pixel ID and cookie ID); and iii) additional information
about visits to our website (e.g., orders placed, products clicked on).
The legal bases for processing are our legitimate interest and your consent in case of
cookies. For further information, please refer to our Cookie Policy.
We are constantly developing and improving our website - and as a result, some of the information in this Privacy Policy is likely to change. We therefore recommend that you read this Privacy Policy again from time to time so that you are informed about the current status. This Privacy Policy was last updated on Friday, 2nd of February, 2024.
If you feel that the above is not sufficient or if you have any queries as regards the collection, processing or use of your information we are looking forward to hearing from you. We will make every effort to reply as soon as possible and take into consideration any suggestions from your end.